Complaints Policy

Whilst we hope that the situation never arises, CD Betting will attempt to resolve any complaints that you may have in regard to our services as quickly and efficiently as possible. We strive on providing a first-class service and we will always ensure that your comments and concerns you may have are used to improve our service.

If you wish to raise any issues with us at all, then please e-mail us on our email address, using We will attempt to answer your emails within 24 hours during our opening hours which are set out below:

Our contact telephone number is 01359 221442 lines are open Monday - Friday 9am - 4pm. Weekends - 10am - 2pm. We will answer any queries as soon as possible.

Please include your name and address and a contact telephone number in all emails.

If you are not happy with how the team have dealt with the complaint or with the outcome then you can speak to our Customer Account Manager. Our Helpline is manned during the above office hours and we will be happy to talk to you.